Frequently Asked Questions

What is Lettercast.ai?

Lettercast.ai is a platform that converts various types of digital content (e.g., PDFs, newsletters, articles) into audio experiences using AI technology. It allows users to create personalized podcasts from their own content quickly and efficiently.

How does Lettercast.ai work?

You can upload a document, copy a link, or connect your email newsletters to the platform. Lettercast.ai processes this content and generates an audio version that you can listen to on the go.

What types of content can I upload to Lettercast.ai?

You can upload various types of content such as PDFs, URLs from online articles, and email newsletters. The platform supports converting most common file types and online content formats.

Is there a limit to the number of conversions I can make?

Please check your plan details for specific usage limits and fair use policies.

How does Lettercast.ai protect my privacy?

We collect and use your personal information solely for the purpose of providing and improving the Service. We implement commercially acceptable means to protect your data. For more information, please refer to our Privacy Policy.

Does Lettercast.ai share my data with third parties?

We may share your data with third-party services for processing (e.g., payment processors like Stripe). We ensure that any data shared is used only for the intended purpose, and we do not control third-party services. Please review our Privacy Policy for more details.

What if I encounter issues with content accuracy or copyright concerns?

The content generated by Lettercast.ai is based on the information provided by users. We do not guarantee the accuracy of the content, and users are responsible for ensuring that the content complies with copyright laws. If you believe any content infringes on your copyright, please contact us by clicking the "Contact us" button in the footer.

Are there any geographical restrictions for using the Service?

Lettercast.ai is available for use worldwide, but users outside the United States are responsible for complying with their local laws and regulations, including export and import controls.

What is Lettercast.ai's acceptable use policy?

You must not use the Service in an unlawful or fraudulent manner or in a way that could damage or compromise our systems. Additionally, you must not access the Service by any means other than the publicly supported interfaces.

How do I report copyright infringement?

If you believe that any content on the Service infringes upon your copyright, please click the "Contact us" button in the footer. Your notice should include:

• A description of the copyrighted work
• The URL where the allegedly infringing content is located
• Your contact details
• A statement of your good faith belief that the use is unauthorized
• Your physical or electronic signature

How does Lettercast.ai handle my data if I close my account?

When you close your account, we will delete or anonymize your personal information to the extent possible. However, some data may be retained as required by law or for legitimate business purposes.

Can I change my subscription plan?

Yes, you can change your subscription plan at any time. Visit your account settings to view available plans and adjust your subscription.

What are the limitations of Lettercast.ai’s liability?

Lettercast.ai is provided "as-is," and we disclaim all warranties. We are not liable for any direct or indirect damages resulting from the use of the Service.