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Terms of Use

Last updated: October 24, 2024

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the services provided by Lettercast.ai (“we”, “us”, or “our”) at Lettercast.ai (the “Service”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, developers, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

Our Role in Content

The content generated through Lettercast.ai is created by users, not by us unless clearly stated otherwise. We are a third-party service providing the technology for managing, converting, and distributing content, and we are not responsible or liable for:

  • The accuracy or legality of the content created;
  • Any copyright infringements or violations related to the content;
  • Ensuring that content is appropriate or compliant with local regulations.

It is the responsibility of users to ensure that the content they upload or generate using our Service complies with applicable laws and regulations.

Content

Our Service allows you to upload, convert, generate, and share certain information, text, audio, images, graphics, or other material (“Content”). You agree that you are solely responsible for the Content you upload and share on the Service.

You grant us and applicable third parties an unrestricted, worldwide, irrevocable, non-exclusive, and royalty-free right to use, adapt, modify, publish, translate, distribute, and display any Content you upload on the Service, in any form or media.

API Use

We may provide access to our Service via an Application Programming Interface (“API”). Your use of the API is subject to these Terms and any additional terms provided in documentation or agreements related to the API.

Our indemnification obligations to API customers include any third-party claim that your use or distribution of output generated by the Service (“Output”) infringes a third party’s intellectual property rights. This indemnity does not apply where:

  • You or your end-users knew or should have known that the Output was infringing or likely to infringe;
  • You or your end-users disabled, ignored, or did not use any relevant citation, filtering, or safety features or restrictions provided by Lettercast.ai;
  • The Output was modified, transformed, or used in combination with products or services not provided by or on behalf of Lettercast.ai;
  • You or your end-users did not have the right to use the input or data provided to generate the allegedly infringing Output;
  • The claim alleges violation of trademark or related rights based on your or your end-users’ use of the Output in trade or commerce;
  • The allegedly infringing Output is from content from a third-party offering.

Beta Services

This section governs your use of services or features that we offer on an alpha, preview, early access, or beta basis (“Beta Services”). Beta Services are offered “as-is” to allow testing and evaluation and are excluded from any indemnification obligations we may have to you.

We make no representations or warranties for Beta Services, including any warranty that Beta Services will be generally available, uninterrupted, or error-free, or that Content will be secure or not lost or damaged. Except to the extent prohibited by law, we expressly disclaim all warranties for Beta Services, including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, or quiet enjoyment, and any warranties arising out of any course of dealing or usage of trade.

Image Capabilities

Our models can accept images as part of inputs to the Service (“Image Capabilities”).

  • Images with People: You may not use Image Capabilities to assist in identifying a person or to solicit or infer private or sensitive information about a person.

Plugins and Integrations

Our Service may allow you to interact with third-party applications or services (“Plugins”) that enable additional functionality.

  • Third-Party Plugins: Plugins are developed and provided by third parties not affiliated with Lettercast.ai. Use of Plugins is at your own risk. Do not enable a Plugin unless you know and trust the underlying application and have reviewed its terms and privacy policy.
  • Plugin Data: By enabling a Plugin, you authorize and instruct us to send your data to the applicable third-party application. We are not responsible for data after it has been provided to a third-party application.
  • Removal: We may reject or remove any Plugin from our Service at any time for any reason without notice to you.

Acceptable Use

You must not use the Service in any unlawful or fraudulent manner or in a way that could damage or compromise our systems or security. You must not access the Service by any means other than our publicly supported interfaces.

Consent

If you upload or share data that involves personal information, you must have explicit consent from the data owners. Violation of this policy may result in suspension of your account.

Copyright, Trademarks, and Other Intellectual Property

All content and materials available on our website and presented as part of the Service are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, display, perform, transmit, or use any content without our express written permission.

Copyright Infringement

If you believe that any content on the Service infringes upon your copyright, please notify us using the “Contact us” button below. Your notice should include:

  • A description of the copyrighted work you claim has been infringed;
  • The URL where the allegedly infringing content is located;
  • Your full contact details;
  • A statement of your good faith belief that the use is not authorized;
  • Your physical or electronic signature.

Submissions

Any ideas, suggestions, or other materials (“Submissions”) you send to us are not confidential. You hereby assign such Submissions to us without compensation and agree that we may use them for commercial or non-commercial purposes.

Disclaimer

YOU AGREE THAT USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES OF ANY KIND, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTY THAT THE SERVICE WILL BE ACCURATE, COMPLETE, SECURE, OR ERROR-FREE.

Limitation of Liability

WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THE SERVICE, INCLUDING LOSS OF DATA OR PROFITS. IN ANY EVENT, OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO ACCESS THE SERVICE.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service or noncompliance with these Terms.

Export Controls and Designated Persons

The Service is operated from the United States. By using any software through the Service, you represent and warrant that you are not located in or controlled by a country subject to U.S. or U.N. sanctions.

Governing Law, Jurisdiction, and Limitation of Actions

These Terms will be governed by the laws of the State of California. Legal proceedings must be brought in California, and claims must be filed within one year of the event giving rise to the claim.

General Provisions

If any part of these Terms is found to be invalid, the remainder shall remain in effect. We reserve the right to modify or transfer these Terms at any time. You may not transfer your rights under these Terms.

Customer Communications

By using our Service, you may receive various communications from us including service announcements, administrative messages, newsletters, and marketing communications. You can opt out of non-essential communications by clicking the "unsubscribe" link provided in our emails. Please note that even if you opt out of marketing communications, you will still receive important service-related communications necessary for the administration of your account.

Termination

We may terminate or suspend access to our Service immediately if you breach these Terms.

Changes

We reserve the right to modify these Terms at any time. Your continued use of the Service after modifications signifies your acceptance of the changes.

Universal Policies

To maximize innovation and creativity, we believe you should have the flexibility to use our services as you see fit, as long as you comply with the law and don’t harm yourself or others. When using any Lettercast.ai service, these rules apply:

Compliance with Laws

  • Comply with applicable laws: Do not use the Service to engage in illegal activities, including but not limited to compromising the privacy of others, exploiting or harming children, or developing or distributing illegal substances, goods, or services.

Harmful Use

  • Don’t use our Service to harm yourself or others: Do not promote suicide or self-harm, develop or use weapons, injure others, destroy property, or engage in unauthorized activities that violate the security of any service or system.

Misuse of Content

  • Don’t repurpose or distribute output from our services to harm others: Do not use content generated by the Service to defraud, scam, spam, mislead, bully, harass, defame, discriminate, sexualize children, or promote violence, hatred, or suffering.

Respect Our Safeguards

  • Respect our safeguards: Do not circumvent safety features or restrictions provided by Lettercast.ai unless supported by us or related to research conducted in accordance with our Sharing & Publication Policy.

We report apparent child sexual abuse material (CSAM) to the National Center for Missing and Exploited Children.

Building with the Lettercast.ai API Platform

The Lettercast.ai Platform allows you to build custom applications. As the developer of your application, you are responsible for designing and implementing how your users interact with our technology. We offer tools and best practices to help you build safely and responsibly.

Privacy and Personal Data

  • Don’t compromise the privacy of others: Do not collect, process, disclose, infer, or generate personal data without complying with applicable legal requirements. Do not use biometric systems for identification or assessment, including facial recognition. Do not facilitate spyware, communications surveillance, or unauthorized monitoring of individuals.

High-Risk Activities

  • Don’t perform or facilitate activities that may significantly impair the safety, well-being, or rights of others: Do not provide tailored legal, medical/health, or financial advice without review by a qualified professional and disclosure of AI assistance and its potential limitations. Do not make high-stakes automated decisions in domains that affect an individual’s safety, rights, or well-being. Do not facilitate real money gambling or payday lending. Do not engage in political campaigning or lobbying.

Misleading and Deceptive Practices

  • Don’t misuse our platform to cause harm by intentionally deceiving or misleading others: Do not generate or promote disinformation, misinformation, or false online engagement. Do not impersonate another individual or organization without consent or legal right. Do not engage in or promote academic dishonesty. Ensure that automated systems disclose to people that they are interacting with AI unless it’s obvious from the context.

Content Appropriate for Minors

  • Don’t build tools that may be inappropriate for minors: Do not create sexually explicit or suggestive content unless it is for scientific or educational purposes.

Building with Lettercast.ai Services

Our services may allow you to create experiences for others. When building with Lettercast.ai, the following policies apply in addition to our Universal Policies:

Privacy and Data Collection

  • Don’t compromise the privacy of others: Do not collect sensitive personal information without legal compliance. Do not solicit or collect sensitive identifiers, security information, or their equivalents, including payment card information, government identifiers, API keys, or passwords. Do not use biometric identification systems or facilitate unauthorized monitoring.

Unauthorized Actions

  • Don’t perform or facilitate activities that may significantly affect the safety, well-being, or rights of others: Do not take unauthorized actions on behalf of users. Do not provide tailored legal, medical/health, or financial advice. Do not make automated decisions in domains that affect an individual’s rights or well-being. Do not facilitate real money gambling or payday lending. Do not engage in political campaigning or lobbying.

Misrepresentation

  • Don’t misinform, misrepresent, or mislead others: Do not generate or promote disinformation or false online engagement. Do not impersonate another individual or organization without consent or legal right. Do not engage in or promote academic dishonesty. Do not use content from third parties without necessary permissions. Do not misrepresent or mislead others about the purpose of your application.

Content Appropriate for Minors

  • Don’t build tools that may be inappropriate for minors: Do not create sexually explicit or suggestive content unless it is for scientific or educational purposes. Do not build tools that target users under 13 years of age.

Monitoring and Enforcement

We use a combination of automated systems, human review, and user reports to find and assess content that potentially violates our policies. Violations can lead to actions against the content or your account, such as warnings, sharing restrictions, or account suspension.

Changes to the Usage Policy

We reserve the right to modify this Usage Policy at any time. Your continued use of the Service after modifications signifies your acceptance of the changes.

Business Terms

These Business Terms govern your use of Lettercast.ai’s services, including APIs and other services for businesses and developers. By using our services, you agree to be bound by these Business Terms. If you are using the services on behalf of an entity, you represent that you have the authority to bind that entity to these terms.

These Business Terms incorporate our Service Terms, Usage Policy, Sharing & Publication Policy, and any other guidelines or policies we may provide in writing (collectively, the “Lettercast.ai Policies”), as well as any ordering document or webpage you use to purchase the services (an “Order Form”) (collectively, the “Agreement”).

1. Services

1.1 Use of Services

We grant you a non-exclusive right to access and use our services during the term of this Agreement. This includes the right to use Lettercast.ai’s Application Programming Interfaces (“APIs”) to integrate the services into your applications, products, or services (each a “Customer Application”) and to make Customer Applications available to your end users (“End Users”). “Services” refers to any services for businesses and developers we make available, along with any associated software, tools, developer services, documentation, and websites, but excluding any Third-Party Offerings.

1.2 Third-Party Offerings

Our services may include products, services, or content provided by third parties (“Third-Party Offerings”). If you choose to access or use a Third-Party Offering (including making it available via a Customer Application), your use is subject to this Agreement and any additional terms applicable to the Third-Party Offering.

1.3 Account Responsibilities

You must provide accurate and up-to-date account information. You are responsible for all activities that occur under your account, including those of any End User who is provisioned with an account under your account (“End User Account”) or accesses the services through your Customer Application. You may not share account access credentials with third parties, share individual login credentials among multiple users, or resell or lease access to your account or any End User Account. You must promptly notify us of any unauthorized access or use of your account or our services.

2. Restrictions

We own all rights, title, and interest in and to the services. You receive only the rights to use the services as expressly granted in this Agreement. You agree not to, and will not permit others to:

  • (a) Use the services or Customer Content (as defined below) in a manner that violates any applicable laws or Lettercast.ai Policies.
  • (b) Use the services or Customer Content in a manner that infringes, misappropriates, or otherwise violates any third party’s rights.
  • (c) Send us any personal information of children under 13 or the applicable age of digital consent, or allow minors to use our services without consent from their parent or guardian.
  • (d) Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying components of the services, algorithms, and systems (except to the extent such restriction is prohibited by law).
  • (e) Use Output (as defined below) to develop artificial intelligence models that compete with our products and services. However, you may use Output to (i) develop AI models intended to categorize, classify, or organize data (e.g., embeddings or classifiers), provided such models are not distributed or made commercially available to third parties, and (ii) fine-tune models provided as part of our services.
  • (f) Use any method to extract data from the services other than as permitted through our APIs.
  • (g) Buy, sell, or transfer API keys from, to, or with a third party.

3. Content

3.1 Customer Content

You and your End Users may provide input to the services (“Input”) and receive output generated by the services based on the Input (“Output”). Together, Input and Output are referred to as “Customer Content.” You retain all ownership rights in the Input and, to the extent permitted by applicable law, you own all Output. We hereby assign to you all our right, title, and interest, if any, in and to the Output.

3.2 Our Obligations for Customer Content

We will process and store Customer Content in accordance with our Privacy Policy. We will use Customer Content only as necessary to provide you with the services, comply with applicable law, and enforce Lettercast.ai Policies. We will not use Customer Content to develop or improve the services.

3.3 Your Obligations for Customer Content

You are responsible for all Input and represent and warrant that you have all necessary rights and permissions to provide the Input to the services. You are solely responsible for the use of the Output and for evaluating its accuracy and appropriateness for your use case, including through human review where appropriate.

3.4 Similarity of Output

You acknowledge that due to the nature of artificial intelligence and our services, the Output may not be unique and other users may receive the same or similar content. Outputs generated for other users are not considered your Output. Our assignment of Output does not extend to other users’ output or any content delivered as part of a Third-Party Offering.

4. Confidentiality

4.1 Use and Non-Disclosure

“Confidential Information” means any business, technical, or financial information, materials, or other subject matter disclosed by one party (“Discloser”) to the other party (“Recipient”) that is identified as confidential at the time of disclosure or should be reasonably understood to be confidential under the circumstances. Confidential Information includes Customer Content. Recipient agrees to:

  • (a) Use the Discloser’s Confidential Information only to exercise its rights and fulfill its obligations under this Agreement.
  • (b) Take reasonable measures to protect the Confidential Information.
  • (c) Not disclose the Confidential Information to any third party except as expressly permitted in this Agreement.

4.2 Exceptions

The obligations in Section 4.1 do not apply to any information that:

  • (a) Is or becomes publicly available through no fault of the Recipient.
  • (b) Was known to the Recipient prior to disclosure by the Discloser.
  • (c) Is rightfully disclosed to the Recipient by a third party without restriction.
  • (d) Is independently developed by the Recipient without use of the Discloser’s Confidential Information.

Recipient may disclose Confidential Information if required by law, provided that Recipient uses reasonable efforts to notify Discloser in advance.

5. Security

5.1 Our Security Program

We will maintain an information security program designed to protect the services and Customer Content against accidental or unlawful loss, access, or disclosure; identify reasonably foreseeable risks to security and unauthorized access; and minimize security risks through regular assessments and testing.

5.2 Our Security Obligations

As part of our security program, we will:

  • (a) Implement policies related to electronic, network, and physical security.
  • (b) Require multi-factor authentication for our employees where appropriate.
  • (c) Configure network security and resources for least-privilege access.
  • (d) Maintain logging and incident response processes.
  • (e) Conduct periodic reviews of our security measures.

6. Privacy

6.1 Personal Data

If you use the services to process personal data, you must:

  • (a) Provide legally adequate privacy notices and obtain necessary consents.
  • (b) Process personal data in accordance with applicable laws.
  • (c) If processing “personal data” as defined under applicable data protection laws, execute our Data Processing Addendum.

6.2 Health Information

You agree not to use the services to create, receive, maintain, transmit, or otherwise process any information that includes or constitutes “Protected Health Information” as defined under the Health Insurance Portability and Accountability Act (HIPAA), unless you have entered into a separate agreement with us to do so.

7. Payment; Taxes

7.1 Fees and Billing

You agree to pay all fees associated with your account (“Fees”) according to the prices and terms stated on our Pricing Page or as otherwise agreed in an Order Form. Price changes will be effective as specified on the Pricing Page or in the Order Form. We reserve the right to correct any errors or mistakes even after issuing an invoice or receiving payment. You authorize us to charge your provided payment method on a recurring basis as agreed. Fees are payable in U.S. dollars and are due upon invoice issuance unless otherwise agreed. Payments are nonrefundable except as provided in this Agreement.

7.2 Service Credits

You may be required to prepay for services through the purchase of credits (“Service Credits”) or we may provide you with promotional Service Credits. All Service Credits are subject to our Service Credit Terms.

7.3 Taxes

Fees are exclusive of taxes. You are responsible for paying any applicable taxes in connection with your use of the services.

7.4 Disputes and Late Payments

To dispute an invoice, you must contact us within thirty (30) days of receipt. Overdue undisputed amounts may be subject to a finance charge of 1.5% per month, and we may suspend the services after providing notice of late payment.

8. Term; Termination

8.1 Term

This Agreement commences upon your acceptance of these Business Terms or your first use of the services and remains in effect until terminated as provided herein (“Term”). If you purchase a subscription, it will automatically renew unless either party gives notice of non-renewal at least thirty (30) days before the start of the next renewal period.

8.2 Termination

Unless you have purchased services for a committed duration, you may terminate this Agreement at any time by deleting your account. To delete your account:

  1. Click on your user icon
  2. Select "Manage Account"
  3. Navigate to "Security"
  4. Click "Delete Account"

This will unsubscribe you from all future communications and terminate your account.

Either party may terminate this Agreement upon written notice if the other party materially breaches the Agreement and does not cure the breach within thirty (30) days after receiving notice, or if the other party ceases business operations or becomes subject to insolvency proceedings. We may suspend or terminate your or any End User’s access to the services if required by law, to prevent harm or liability, or for violations of Lettercast.ai Policies. We will use reasonable efforts to notify you of any suspension or termination.

8.3 Effect of Termination

Termination does not affect any rights or obligations accrued prior to termination. Provisions intended to survive termination will remain in effect, including confidentiality obligations and limitations of liability. Upon termination, we will delete all Customer Content from our systems within 30 days unless legally required to retain it.

9. Warranties; Disclaimer

9.1 Warranties

We warrant that, during the Term, the services will conform in all material respects with the documentation we provide or make publicly available.

9.2 Disclaimer

Except as expressly provided, the services are provided “as is” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or quiet enjoyment. We do not warrant that the services will be uninterrupted or error-free, that defects will be corrected, or that Customer Content will be accurate.

10. Indemnification

10.1 By Us

We agree to defend and indemnify you against any damages and costs arising out of a third-party claim alleging that the services infringe any third party intellectual property rights, excluding claims arising from:

  • (a) Combination of the services with products or services not provided by us.
  • (b) Fine-tuning, customization, or modification of the services by anyone other than us.
  • (c) Input or training data provided by you.
  • (d) Your failure to comply with this Agreement or applicable laws.
  • (e) Customer Applications (if the claim would not have arisen but for your Customer Application).

If we believe the services may infringe third-party rights, we may, at our option, obtain the right for you to continue using the services, replace or modify the services, or terminate the Agreement and refund any prepaid amounts for unused services.

10.2 By You

You agree to indemnify, defend, and hold us harmless against any liabilities, damages, and costs arising out of a third-party claim related to:

  • (a) Use of the services in violation of this Agreement or Lettercast.ai Policies.
  • (b) Customer Applications.
  • (c) Input provided by you.

10.3 Indemnification Procedure

The party seeking indemnification will promptly notify the indemnifying party of any claim, provide reasonable cooperation, and allow the indemnifying party to control the defense and settlement of the claim, subject to certain conditions.

11. Limitation of Liability

11.1 Limitations on Indirect Damages

Except for certain exclusions, neither party will be liable for any indirect, incidental, special, consequential, or exemplary damages, including lost profits.

11.2 Liability Cap

Except for certain exclusions, each party’s total liability under this Agreement will not exceed the total amount paid by you in the twelve (12) months prior to the event giving rise to liability.

12. Trade Controls

You must comply with all applicable trade laws, including sanctions and export control laws. Our services may not be used in or for the benefit of, or exported to, any embargoed country or individual or entity subject to trade sanctions.

13. Dispute Resolution

13.1 Mandatory Arbitration

You and Lettercast.ai agree to resolve any disputes arising out of or relating to this Agreement through final and binding arbitration.

13.2 Informal Resolution

Before initiating arbitration, you agree to attempt to resolve the dispute informally by contacting us. If the dispute is not resolved within 60 days, either party may initiate arbitration.

13.3 Arbitration Procedures

Arbitration will be conducted by a neutral arbitrator under applicable rules. The arbitration may be conducted by telephone, video conference, or in person in a mutually agreed location.

13.4 Exceptions

Nothing in this Agreement requires arbitration of claims for injunctive or other equitable relief to prevent unauthorized use of the services or intellectual property infringement.

13.5 No Class Actions

Disputes must be brought on an individual basis only, and not as part of a class or representative action.

14. Modifications to the Business Terms and Policies

14.1 Updates

We may update these Business Terms or Lettercast.ai Policies by providing reasonable notice, including posting the update on our website. If an update materially impacts your rights or obligations, we will provide at least 30 days’ notice before the update goes into effect, unless the update is required to comply with applicable law.

14.2 Exceptions to Updates

Except for updates to comply with applicable law, updates will not apply to disputes arising prior to the update or to Order Forms signed prior to the update.

15. Miscellaneous

15.1 Headings

Headings are for convenience only and do not affect interpretation.

15.2 Feedback

If you provide feedback regarding the services, you grant us the right to use and exploit the feedback without restriction or compensation.

15.3 Publicity

You may use our name and marks to describe your use of the services in accordance with our Brand Guidelines. We will not publicly use your name or marks without your prior written approval.

15.4 U.S. Federal Agency Entities

The services were developed solely at private expense and are commercial computer software and related documentation within the meaning of the applicable U.S. Federal Acquisition Regulation and agency supplements.

15.5 Entire Agreement

This Agreement constitutes the entire agreement between you and Lettercast.ai regarding the subject matter and supersedes all prior agreements.

15.6 Relationship of the Parties

The parties are independent contractors. This Agreement does not create any joint venture, partnership, employment, or agency relationship.

15.7 No Third-Party Beneficiaries

There are no third-party beneficiaries to this Agreement.

15.8 Force Majeure

Neither party will be liable for failures or delays due to causes beyond their reasonable control, such as natural disasters, war, terrorism, riots, labor conditions, or governmental actions.

15.9 Assignment

You may not assign this Agreement without our prior written consent. We may assign this Agreement without notice or consent to an affiliate or in connection with a merger or sale of assets.

15.10 Notices

All notices must be in writing. We may provide notices to you via email or through your account. Notices to us must be sent to our designated contact address.

15.11 Severability

If any provision is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.12 Governing Law

This Agreement will be governed by the laws of the State of California, excluding its conflict of law principles. All claims arising out of or relating to this Agreement will be brought exclusively in the federal or state courts located in San Francisco County, California, USA.

Service Credit Terms

These Lettercast.ai Service Credit Terms (“Terms”) are an agreement between you and Lettercast.ai (or our affiliates) and govern your purchase, receipt, or use of any credits redeemable for our services (“Service Credits”). Capitalized terms used but not defined in these Terms will have the meanings set forth in the agreement between you and Lettercast.ai governing your use of the applicable services (the “Agreement”).

Prepaid Service Credits

We may offer the option to prepay for certain services through the purchase of credits (“Prepaid Service Credits”). Prepaid Service Credits represent the amount you have paid in advance for use of the respective services. Additional terms may apply to specific services.

Promotional Service Credits

We may also offer Service Credits free of charge as part of a promotional program rather than for purchase (“Promo Service Credits”). Promo Service Credits will not be applied against any sales, use, gross receipts, or similar transaction-based taxes that may be applicable to you.

Nature of Service Credits

  • Not Legal Tender: Service Credits are not legal tender or currency.
  • Non-Redeemable: They are not redeemable, refundable, or exchangeable for any sum of money or monetary value.
  • No Monetary Value: Service Credits have no equivalent value in fiat currency and do not act as a substitute for fiat currency.
  • No Property Rights: They do not constitute or confer upon you any personal property right.
  • Non-Transferable: Service Credits are non-transferable and may be used only in connection with the applicable service.

Expiration and Refunds

All sales of services, including sales of prepaid services, are final. Service Credits are not refundable and expire one year after the date of purchase or issuance if not used, unless otherwise specified at the time of purchase.

Account Balance

Your available Service Credit balance may be reviewed in your Lettercast.ai account. You are solely responsible for verifying that the proper amount of Service Credits has been added to or deducted from your balance. Your Service Credit balance is not a bank account, digital wallet, stored value account, or other payment device.

Prohibited Actions

We prohibit and do not recognize any purported transfers, sales, gifts, or trades of Service Credits. Evidence of any attempt to use, sell, or transfer Service Credits in any manner violates these Terms and may result in:

  • Revocation, termination, or cancellation of the Service Credits.
  • Suspension or termination of your use of the services without refund.
  • Immediate suspension or termination of your account.

Suspension and Termination

We reserve the right to suspend or terminate your use of the services in accordance with the Agreement, including suspending or terminating your Service Credit balance, in compliance with applicable law.

Modifications to These Terms

We may modify these Terms at any time by posting a revised version on our website or by emailing the email associated with your account. The modified Terms will become effective upon posting or, if we notify you by email, as stated in the email message. By receiving or using any Service Credits after the effective date of any modification to these Terms, you agree to be bound by the modified Terms.

Sharing & Publication Policy

To mitigate the possible risks of AI-generated content, we have established the following policy on permitted sharing.

Social Media, Livestreaming, and Demonstrations

Posting your own prompts or outputs generated by Lettercast.ai to social media is generally permissible, as is livestreaming your usage or demonstrating our products to groups of people. Please adhere to the following guidelines:

  • Manual Review: Manually review each generation before sharing or while streaming to ensure compliance with our policies.
  • Attribution: Attribute the content to your name or your company.
  • AI Disclosure: Indicate that the content is AI-generated in a way that no user could reasonably miss or misunderstand.
  • Content Compliance: Do not share content that violates our Usage Policy or that may offend others.
  • Responsible Prompts: If taking audience requests for prompts, use good judgment; do not input prompts that might result in violations of our Usage Policy.

If you would like to ensure the Lettercast.ai team is aware of a particular output, please contact us through our support channels.

Please be aware that you are interacting with the AI model directly, which means we may not filter out biased or negative responses automatically.

Content Co-authored with Lettercast.ai

Creators who wish to publish their original content (e.g., podcasts, articles, scripts) created in part with Lettercast.ai are permitted to do so under the following conditions:

  • Attribution: The published content is attributed to your name or company.
  • AI Role Disclosure: The role of AI in formulating the content is clearly disclosed in a way that no reader or listener could possibly miss, and that a typical audience would find sufficiently easy to understand.
  • Content Compliance: Topics of the content do not violate Lettercast.ai’s Usage Policy or Terms of Use; for example, they are not related to adult content, spam, hateful content, content that incites violence, or other uses that may cause social harm.

We kindly ask that you refrain from sharing outputs that may offend others.

For instance, you should detail in a foreword, introduction, or a similar section the relative roles of drafting, editing, and AI assistance. People should not represent AI-generated content as being wholly generated by a human or wholly generated by AI; a human must take ultimate responsibility for the content being published.

Suggested Disclosure Language:

The creator generated this content in part with Lettercast.ai, an AI-powered podcast generation service. Upon generating draft content, the creator reviewed, edited, and revised the material to their own liking and takes ultimate responsibility for the content of this publication.

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